Upselling Food and Beverage- One Day WorkShop

Course Overview

The ability to up-sell is a crucial skill that every individual within the Food and Beverage department needs to master, as this can have a significant impact on your restaurant's bottom line. Our Food & Beverage up-selling course will help you to become proficient in restaurant sales and in turn, create an exceptional Guest experience while increasing revenue. The course also focuses on different sales techniques, the importance of product knowledge and how to prepare an effective sales pitch.

What You Will Learn

At the end of this course, participants will be able to apply the knowledge and skills in Food & Beverage Suggestive Selling to achieve higher food and beverage sales.Techniques that enhance guest experience and increase profits. Up-selling is a common strategy for restaurants to boost their profits. By training your staff in ways to sell more, you can help their tips and improve business. Up-selling is more than sales; it requires perception, knowledge and discretion. At its best, upselling can look less like sales and more like customer service; effective techniques should be subtle enough to avoid annoying the customer or making them feel pestered.

Topics Covered

Look the Part
  1. Projecting the Right Image
  2. Personal Presentation And Grooming
  3. Conversational Skills
  4. Body Language
Know the Part
  1. Product Knowledge
  2. Know Your Restaurant and Menu Items
  3. Know Your Current and Future Promotions
  4. Know Your Hotel and other Outlets
Act the Part
  1. Suggestive Selling Techniques
  2. Selling Process
  3. Approaching Your Guests
  4. Handling Difficult Guests

Other Information

Cost: $1199 + HST
Duration: 1 Day (10 am to 5 pm with one hour lunch break)
Class Size: 1-3 participants
Registration Deadline: 4 weeks from first day of workshop We offer a 10% discount for each additional participant.

Payment Options:

  1. Individuals wishing to pay through Visa/Mastercard/Amex can call us at 647-748-7770
  2. For organizations wishing to pay through a company cheque, please request an Invoice and mail a cheque pay able to " 1437467 Ontario Inc" and mail to: 4789 Yonge Street, Suite 1014, North York, ON M2N 0G3

For More information please call us at 1-647-748-7770 or Email us at: support@train4career.net