Professional Selling Skills- Two Days WorkShop

Course Overview

Many sales professionals fall into the trap of talking too much. They just can't wait to tell customers all about the features or benefits their product/service will bring or how great their company is, without first understanding the needs and desires of the customer. This is not usually the best approach. From controlling conversations with customers to asking the right questions to uncover needs, this course will enhance ability to connect better with customers, overcome objections and close the sale confidently and effectively.

What You Will Learn:

  1. Understand what is needed to have both the right skill set and mind set to sell.
  2. Connect better with customers, overcome objections and close sales confidently to achieve targets.
  3. Learn and practice an effective sales questioning technique that will increase sales by better understanding customer needs.
  4. Understand the 4 major behavioural styles and personality types and how to sell to each buyer type.

Topics Covered

  1. Introduction to professional selling
    1. Professional selling introduction
    2. Professional selling skill set and mind set
    3. The perfect sales person-activity
  1. The professional selling skill set
    1. Controlling a conversation
    2. Using the power of questions
    3. The OPEN question selling technique
  1. FAB- Features, advantages, Benefits
    1. The importance of listening
    2. Customer specific benefits
    3. Identifying customer's decision criteria
  1. Handle objections and close the sale
    1. Types of objections
    2. The APAC objections handling model
    3. Handling the most common objection 'price'
    4. Nine closing techniques
  1. The professional selling mind set
    1. The right state of mind to sell
    2. The more "No's" you get
    3. Visualize your sale
    4. Know what you're selling inside out
  1. Buyer types and follow-up
    1. Understanding the different behavioural styles and personality types
    2. Find out your major behavioural style and personality type
    3. Selling to different personality styles
    4. After sales and follow-up

Other Information

Cost: $2199 + HST
Duration: 2 Days (10 am to 5 pm with one hour lunch break)
Class Size: 1-3 participants
Registration Deadline: 4 weeks from first day of workshop We offer a 10% discount for each additional participant.

Payment Options:

  1. Individuals wishing to pay through Visa/Mastercard/Amex can call us at 647-748-7770
  2. For organizations wishing to pay through a company cheque, please request an Invoice and mail a cheque pay able to " 1437467 Ontario Inc" and mail to: 4789 Yonge Street, Suite 1014, North York, ON M2N 0G3

For More information please call us at 1-647-748-7770 or Email us at: support@train4career.net