This training course will provide your participants with the skills, knowledge and awareness necessary to display a positive approach to conflict handling.
What you will learn:
Recognise and Resolve Conflict:
Conflict can be hugely damaging to the success of your organisation. At a high level, disputes can literally tear a company in two. But anywhere conflict arises, it creates a tense and unproductive work environment. Teams that are able to resolve conflict, are a winning combination of people. Much of a companies success is about overcoming problems successfully, as a leader, it is important that you understand how to recognise and resolve conflict quickly and effectively.
Helping participants to understand and appreciate how conflict occurs, whilst reviewing their own experiences.
Looking at the tell-tale signs and the more predictable behaviours inherent with conflict.
A look at the behavioural aspect of conflict. How our desires drive our behaviour and what this means.
A further exploration of how people focus on positions when working on interests can produce better results.
Plotting the typical path that a conflict follows and relating this to participant's own experience.
Exploring the methods individuals use to manage conflict, which are: Avoiding, Accommodating, Forcing, Compromising, Collaborating.
How to manage the process of helping others resolve conflicts without becoming embroiled.
Cost: $1199 + HST
Duration: 1 Day (10 am to 5 pm with one hour lunch break)
Class Size: 1-3 participants
Registration Deadline: 4 weeks from first day of workshop
We offer a 10% discount for each additional participant.
Payment Options:
Enquire about the Managing Conflict 1 Day workshop in Toronto, Canada provided by Train4career. Call us today for Managing Conflict 1 Day workshop in Toronto at 1-647-748-7770/71 or email us at: support@train4career.net