Selling Luxury Property- One Day WorkShop

Course Overview

Course participants will learn how to guide the sales/service conversation efficiently and effectively. They will also learn how to:

  1. Adapt their communication style
  2. Question customers around lifestyle needs
  3. Build trusting, long term relationships
This course was delivered to a major multi-national telecommunication company's retail employees and generated significant measurable results.

Course objectives:

By the end of this training course participants will be able to:

  1. Explain what motivates customers (logical and emotional) to buy or continue to use a product/service.
  2. Explain four personality styles; identify their own style; and, adapt their style to establish rapport with other personality styles.
  3. Follow a simple 5-step sales process that will give them the confidence, energy, and focus they need to become successful retail sales professionals.
  4. Use a powerful sales questioning technique that will enable them to better ask customers around lifestyle needs.
  5. Overcome common objections and close the sale.
  6. Make the best out of each interaction with every customer.
  7. Learn valuable lessons from Joe Gerard, one of the greatest retail salesmen who ever lived.

Outline of topics: Introduction : Linking sales and customer service:
  1. Selling or Serving Icebreaker activity.
  2. Moments of truth.
  3. Ethical sales practices.

Step 1: Know your stuff and your customer
Step 2: Create the opportunity
Step 3: Matching customer needs
Step 4 : Handle objections and close the sale
Step 5 : After sales and follow-up

Other Information

Cost: $1199 + HST
Duration: 1 Day (10 am to 5 pm with one hour lunch break)
Class Size: 1-3 participants
Registration Deadline: 4 weeks from first day of workshop We offer a 10% discount for each additional participant.

Payment Options:

  1. Individuals wishing to pay through Visa/Mastercard/Amex can call us at 647-748-7770
  2. For organizations wishing to pay through a company cheque, please request an Invoice and mail a cheque pay able to " 1437467 Ontario Inc" and mail to: 4789 Yonge Street, Suite 1014, North York, ON M2N 0G3

For More information please call us at 1-647-748-7770 or Email us at: support@train4career.net